OUR services: Designed to BUILD PARTNERSHIPS AND find SOLUTIONS


 

Our history is a part of Congressional history.

With over 20 years of experience in the day-to-day technology challenges of busy Congressional offices, HouseCall has created the most efficient, personalized, and cost effective approach to addressing your offices’ needs. Having pioneered the full systems administration support model, HouseCall is able to provide a full IT management program that is less costly than hiring a full-time system administrator, while delivering more comprehensive support and resources than any other internal or external IT provider on the Hill. With daily staff in all the House office buildings, our clients always receive the best prompt service in addition to having a chosen, designated HouseCall systems administrator.

We’ve been on Capitol Hill almost as long as computers have, and we’ve helped countless members and staff accomplish their goals.

 

Our Promise:

No hidden fees or surprise charges. District offices, mobile devices, office Inventories, remote support, after hours support, and technology purchasing services are all Included. We are the exclusive providers of the most comprehensive technology support services available to Congress.


On-Site Consulting: Build Your Team with the Best

Professional, Proactive, and Part of your day.

System Administration

Pioneering the best in proactive and dedicated support, HouseCall IT has an experienced team of well-trained and professional system administrators who know the ins-and-outs of your technology needs. With an extremely focused support model built to accommodate the entirety of your office’s fast-paced environment, our system administrators are always prepared and available to your team. No matter the issue, we can help.

Desktop Support

When something breaks and you need it fixed, our team is there for you. Whether it is a desktop, laptop or mobile device, our team has the skillset and the passion to resolve any and all challenges you encounter. With the best training, availability and support services available to Congress, we will do everything we can to make sure your team never has to worry about long downtime or inefficiency!

Consulting Services

Both technology and Congress move quickly, and our team of dedicated staff focus on keeping you informed and aware as those changes come. From knowing the newest and best technologies on the market to keeping your office compliant and aware of new information and changes from the House administrators, we keep both ourselves and your team informed to everything new and exciting as technologies and policies change.

Purchasing and Budgeting

The next phase after maintaining is upgrading. As technology moves, we make sure your office keeps up. Our inventory, purchasing and budgeting services will help make sure your office is prepared for serving your constituents. As an authorized Apple and Dell reseller, we can get you the best prices, the optimal service plans, and the accessories you need.



Your Help Desk: The Best After Hours and Remote Support

Always ready to solve problems, find solutions, and help you succeed…

24/7/365 Support

Keeping your office operating smoothly is not a part-time venture to us. We know you need quick, efficient response to all of your issues and timely resolutions. Our Best-in-Class remote support model not only gives each of your offices daily support and attention from your direct point of-contact, but 24/7 telephone support and troubleshooting. Our outstanding response times and quick resolutions to any issues as they emerge.

Remote Support for your District

We understand that Congress rarely works only 9AM - 5PM Monday - Friday, and neither do we. Up late,



GamePlan CMS: Stay Organized, Stay Productive.

There’s so much more you can accomplish… with the right tools.

World-Class Congressional Management System

Our team of developers is made up of former Hill Staffers and they know all of the requirements of running a productive and focused congressional office. We have combined their knowledge of the office workflows and approval processes with the experience of our team of consultants to create a system that is guaranteed to ensure your office remains productive, collaborative and most importantly- successful!

Legislative Process and Approval Management

With a long and

Constituent Casework and Communications Management

Managing your constituent mailers, and the influx of information from your district shouldn’t be complicated. Getting feedback and providing service to your stakeholders and constituents is an integral component of GamePlan CMS,

And much, much more…

Click here for More Info >