Services
HouseCall has the personnel, the infrastructure, and the resources to form an effective partnership with clients in providing responsive, best value IT support.
KEY SUPPORT AREAS:
Desktop and Server troubleshooting and support, Network integrity, wireless devices, information assurance, data encryption, firewall prevention and protection, secure IT connections, biometrics, IT project management, call center, IT resource and support control, Internet surveillance, web presence management, database support and management, alternative technologies, videoconferencing solutions and all things Apple.
KEY HARDWARE RESALE SOLUTIONS:
Apple Computers and technologies, Polycom videoconferencing and voice solutions.
Systems Administration:
- Personalized Services – A systems administrator who knows your office environment and provides individualized services and is supported by best-in-the-business techs.
- Flat rate – No more hourly charges, stepped billing schedules, separate maintenance agreements or high price “extra” services
Our HouseCall systems administrators (SAs) partner with organizations as the IT focal point: addressing all technical needs, from interfacing with designated IT departments to researching and making recommendations on technical solutions and resource purchases. You can expect a proactive approach to address ALL of your organization’s technical needs to include all technologies, both prominent and obscure.
Proactively, your SA will perform routine services, updates, back-ups, product upgrades, virus updates and hardware and software installations, as well as resolving IT issues and providing general desktop, server and network support, to include e-mail account management. HouseCall streamlines virtually all technical support into one individual, your Systems Administrator, who is responsible directly to your office and who is backed-up by a robust team.
Our SAs proactively analyze their office networks, study hardware and software for potential improvements, diagnose problems and root causes, formulate potential solutions and implement best solutions- proactively, before problems arise. Unlike the traditional reactive help desk model standard in industry and government, our SAs will provide personalized, one-on-one support.
Website Development
We are a full-service website design and development company. Developing database driven intranets and websites for government clients, small businesses, and non-profit organizations. We can also take over administering websites developed by other companies and enhance your effectiveness and reach.
HouseCall provides web presence solutions to include social networking, targeted marketing and maximized viral media opportunities. We offer bi-lingual website support for English and Spanish.
Software Development
HouseCall develops custom software and open-source driven databases used in both government and private sectors. We specialize in complete customization and flexibility in open-source code completely owned by our clients. One of our most notable solutions provided a first of its kind, completely customized medical database currently in use by the US Navy and supported by HouseCall.
Our People
HOUSECALL has a sound technical approach supported by a mature and proven management process. We have and will provide knowledgeable and skilled employees who are dedicated to their profession and to our government clients, most notably the US Congress. All employees are screened for qualifications and go through background checks; in fact, we can provide employees with necessary security clearances at al levels.
Again, HouseCall has the personnel, the infrastructure, and the resources to form an effective partnership with clients in providing responsive, best value IT support.